For general inquiries please send us an email to info@cousinspackaging.com

Please read our Replacement Parts Warranty Policy to ensure you are covered. Once read, please send us a message via this link Parts/Service and we’ll be happy to assist you.

Upon delivery, please make sure the equipment is inspected before releasing the truck. Any damage should be noted on the paperwork before signing.

Contact us directly at 1-888-209-4344 or send us a message to services@cousinspackaging.com

Find a distributor through our region map in our contact page. Click on the state to get the info of the appropriate Regional Manager to contact.

Yes, both our customer service and engineering departments have Spanish speaking personnel.

Sí, tanto nuestro departamento de servicio al cliente como el de ingeniería cuentan con personal de habla hispana.

A local distributor provides customer service and technical after sale support.

A local distributor provides customer service and technical after sale support. They can also review all your packaging requirements and offer alternatives to reduce your packaging material costs.

Our website provides information to help determine what is needed for your particular application. If you need additional help, we have Regional Managers who can discuss your requirements and offer the proper machine at the best value.

We can provide a time-tested and dependable option for any of your specific and/or unusual wrapping requirements. The standard machines can be equipped with options to handle larger, taller, heavier and unusual shaped loads. They can be designed to be used with standard or special material handling equipment. All environmental conditions can be met with options such as dusty, wet, cold, freezer and even explosion proof options. Your Regional Manager can assist in determining what is needed for your specific requirements.